V-TRY

V-TRY – Terms of Service

Last Updated: 11/21/2025

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you") and 5pm LLC, a Massachusetts limited liability company ("Company," "we," "us," or "our"), governing your access to and use of the V-TRY Chrome/Safari extension, associated web services, AI-powered generation tools, and any related software, interfaces, or content (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

1. Eligibility

1.1 Age Requirement. The Service is available only to individuals aged 18 years or older. By using the Service, you represent and warrant that you meet this requirement.

1.2 You may not use the Service if you are barred under applicable law or previously suspended or removed by the Company.

2. Description of the Service

2.1 V-TRY is an AI-powered virtual try-on platform and browser extension that allows Users to generate images and videos of themselves wearing apparel or items found on e-commerce websites.

2.2 The Service operates on Chrome, and will expand to Chromium-based browsers and Safari in the future.

2.3 The extension activates only on e-commerce websites and uses company-controlled backend infrastructure to produce AI-generated content.

3. Account Registration

3.1 Access to the Service requires authentication via Google OAuth.

3.2 You agree to provide accurate information and keep your account secure.

3.3 You are responsible for all activity occurring under your account.

4. Subscription Plans and Billing

4.1 The Service currently offers three subscription plans:

  • Simple Plan: $2/month — 30 image generations, no video.
  • Pro Plan: $9.99/month — 30 generations + video generation.
  • Ultra Plan: $29.99/month — 100 generations + video + AI feedback.

4.2 Annual billing options are also available.

4.3 Payments are processed via Stripe, a third-party payment processor.

4.4 Subscriptions renew automatically unless cancelled.

4.5 Refunds:

  • If you cancel, you are entitled to a pro-rated refund equal to the value of unused generations remaining in the current billing period.
  • Refunds are calculated based on generation balance at the time of cancellation.

4.6 We may change plan pricing or features with reasonable notice.

5. License to Use the Service

5.1 Subject to compliance with these Terms, Company grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal or commercial purposes.

5.2 The Service may include software components licensed from third parties; such components remain subject to their own terms.

6. User Content and Ownership

6.1 User Input. You may upload, provide, or submit images of yourself ("Input") for the purposes of generating AI content.

6.2 Generated Output. You retain full ownership of images, videos, and other content produced by the Service ("Output"). You may use Output for any purpose, including commercial use, modification, and distribution.

6.3 You grant the Company a limited license to store and process your Input and Output solely to provide the Service.

6.4 Output is stored for five (5) years, unless you request deletion.

6.5 Neither Input nor Output is used to train or improve AI models.

7. Prohibited Uses

Users may not:

7.1 Upload photos of any person other than themselves.

7.2 Attempt to generate images or videos of third parties, minors, celebrities, or public figures.

7.3 Use the Service for deepfakes, impersonation, harassment, or misleading representations.

7.4 Generate or attempt to generate prohibited content, including but not limited to:

  • Violence, blood, or gore
  • Sexual content
  • Child or minor imagery
  • Political content
  • Gambling content
  • Non-standard, harmful, or unsafe imagery

7.5 Interfere with the Service or attempt to bypass limitations, rate caps, or security mechanisms.

7.6 Use the Service in violation of any applicable laws or regulations.

We reserve the right to suspend or terminate accounts for violations of this section.

8. Data Collection and Privacy

8.1 The Service uses Google Analytics to collect usage analytics.

8.2 Data processed through Stripe is subject to Stripe's own privacy terms.

8.3 Additional details on data practices are found in the V-TRY Privacy Policy, which is incorporated by reference.

9. Intellectual Property

9.1 All software, code, design, trademarks, and technology underlying the Service are owned by 5pm LLC.

9.2 You may not copy, modify, reverse engineer, or create derivative works of the Service.

10. Termination

10.1 You may terminate your account at any time by discontinuing use of the Service.

10.2 Company may suspend or terminate access:

  • For violation of these Terms
  • For fraudulent or harmful use
  • To comply with law or protect the Service

10.3 Upon termination, your access ceases but your ownership of previously generated Output remains.

11. Disclaimers

11.1 THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

11.2 WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF RESULTS.

11.3 We do not guarantee uninterrupted operation, availability, or performance.

12. Limitation of Liability

12.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES.

12.2 IN NO EVENT SHALL COMPANY'S TOTAL LIABILITY EXCEED THE AMOUNT PAID BY THE USER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12.3 SOME JURISDICTIONS LIMIT THESE RESTRICTIONS; IN SUCH CASES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED.

13. Dispute Resolution

13.1 Arbitration:

Any dispute arising out of or related to these Terms shall be resolved through binding arbitration administered under the rules of the American Arbitration Association (AAA), unless prohibited by law.

13.2 Court Jurisdiction:

Either party may bring qualifying claims in the state or federal courts of Massachusetts, USA, which shall have exclusive jurisdiction.

13.3 Users waive their right to participate in class actions to the extent permitted by law.

14. Modifications

14.1 We may update these Terms from time to time.

14.2 Continued use after changes constitutes acceptance.

15. Contact Information

For questions, notices, or support inquiries, contact:

5pm LLC
Email: [email protected]
Jurisdiction: Massachusetts, USA